Cookie Policy
Last updated: December 10, 2024
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
AY Tech Systems LLC ("we," "us," or "our") uses cookies and similar tracking technologies on our Calls Orbit platform (https://www.callsorbit.com) to enhance your browsing experience, analyze site traffic, personalize content, and serve targeted advertisements.
2. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, session management, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.
Examples: Session cookies, authentication cookies, CSRF tokens, load balancing cookies
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website's performance, user experience, and content relevance.
Examples: Google Analytics, page view tracking, feature usage analytics
Functional (Preference) Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preferences, login details, region settings, and other customizations. Without these cookies, some enhanced features may not be available.
Examples: Language preference, theme settings, recently viewed items
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They help measure the effectiveness of advertising campaigns, limit the number of times you see an ad, and help us deliver ads that are more relevant to your interests.
Examples: Advertising platforms, remarketing cookies, social media pixels
3. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and enable social media features. These third parties include:
- Supabase: Database and authentication services that may set cookies for session management and security.
- Stripe: Payment processing that uses cookies for fraud prevention and secure transactions.
- Google Analytics: Web analytics service that helps us understand how users engage with our website.
- Vercel: Hosting platform that may use cookies for performance optimization and analytics.
- AI Providers: Our AI voice technology partners may use cookies for service delivery and improvement.
4. Cookie Duration
Cookies can be classified by how long they remain on your device:
- Session Cookies: These are temporary cookies that expire when you close your browser. They are essential for basic website functionality during your visit.
- Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. Our persistent cookies typically expire after 12 months unless renewed through continued use.
Your cookie consent preferences are stored for 12 months from the date of your last consent action. After this period, you will be asked to confirm your preferences again.
5. Managing Your Cookie Preferences
5.1 Through Our Website
When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can also customize your preferences at any time by clicking "Cookie Settings" in the footer of any page.
5.2 Through Your Browser
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Here are links to cookie management instructions for popular browsers:
Please note that blocking or deleting cookies may impact your experience on our website, and some features may not function properly.
6. Do Not Track (DNT) Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Because there is no uniform standard for how DNT signals should be interpreted, our website does not currently respond to DNT browser signals. However, you can manage your tracking preferences through our cookie consent tool.
7. California Residents (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the categories of personal information we collect and how it is used.
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You can opt out of the sale or sharing of your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Do Not Sell or Share My Personal Information
We do not sell your personal information in the traditional sense. However, some of our cookie-based activities may constitute "sharing" under CCPA. You can opt out by rejecting Marketing cookies in our cookie settings or by clicking the "Do Not Sell or Share My Personal Information" link in the cookie preferences modal.
8. EU/UK Residents (GDPR)
If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
We process cookies based on your consent, which you can withdraw at any time through our cookie settings.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Cookie Policy periodically for any changes.
10. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
AY Tech Systems LLC
Operating as: Calls Orbit
Email: support@callsorbit.com
Website: https://www.callsorbit.com